Privacy Policy

Shortlist has adopted this Privacy Policy to ensure that we handle personal information in accordance with the Privacy Act 1993.

Personal Information

Shortlist collects, holds and uses personal information, usually collected via promotions, competitions and customer queries. The information may include: your name, address, contact number(s) and email address, information about your preference for services we offer from time to time, details of any prizes you may have won, a record of any queries you have made.

Purposes for collecting the information

Wherever possible, Shortlist collects this information directly from you. We use it for the following purposes:

— to contact you directly about Shortlist, special offers and other promotions
— to reward you for being a loyal Shortlist customer
— to confirm your identity
— to provide you with services you have requested
— to follow up or pursue any queries you make
— to conduct market research

How we manage personal information

Shortlist is dedicated to keeping personal information secure. This includes physical security, computer and network security, communications security and personnel security.

Important information on promotions, competitions and other marketing activities for customers

All entries become the property of Shortlist (and any third parties conducting joint promotions with Shortlist) and are held for up to 4 months after the prize draw date. After this, they are then destroyed in a secure manner.

Shortlist may enter your details into a database for the purpose of contacting you directly about Shortlist and promotions unless otherwise advised by you.

You can advise us if you would prefer not to be directly contacted by emailing

You may also request an update or correction of the personal information we hold about you by putting the request in writing to

Winners' names and cities will be published in accordance with the terms and conditions of each promotion.

Disclosure

Shortlist does not sell, rent or otherwise make available any personal information to third parties. Shortlist outsources certain business functions to other organisations. For this purpose, and only for the purpose of providing services to Shortlist, personal information may, as required, be transferred to or handled by:

— our related companies
— organisations which provide services to us, such as mailing houses
— promotion and advertising agencies and consumer research agencies
— credit reference agencies or other credit providers
— government or statutory authorities
— that may directly contact you on behalf of Shortlist